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Technical Fault
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Use this form to report a technical fault on the BBC website. Please include the address of the page you were expecting so we can replicate the fault and also any error messages that you might have seen.
We appreciate your feedback and use it to improve our services. However due to the large volume of mail that we receive we are unable to offer technical advice and generally do not reply to error reports.
If you would like to report a fault about BBC iPlayer, please use our dedicated help site which contains up-to-date FAQs, a BBC iPlayer specific contact us webform (This helps us diagnose your issue) and the iPlayer message board.
bbc.co.uk promises that you will NOT receive unsolicited mail by supplying your personal details.
The BBC and any service provider we engage will use the information you supply to respond to your queries/comments, to develop and enhance our services and for statistical analysis of audiences and users. For full details of our policy regarding the personal information we collect about you visit our private policy page.
www.bbc.co.uk/privacy/
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