Recent questions
When will the new series of Spooks start?
Spooks returns to BBC One on Monday 27 October at 9pm, and continues the following evening at 9pm.
Which celebrity won the live final of Maestro?
Sue Perkins triumphed in the public vote. More information is available on the Press Office website.
Is the music used in Fiona's Story (BBC One, 31 August 2008) commercially available?
The music for the programme was specially composed by Ben Barlett, but it is not commercially available. The choir featured was Glasgow University Madrigirls, a female chamber choir based at the University of Glasgow.
The songs they performed live during the programme were In The Bleak Midwinter and The Good Ole Way. More information about the choir can be found on their website.
Who will be taking part in this year's Strictly Come Dancing?
The names of this year's contestants were released on 28 August and can be found on the programme's website. The show will return to BBC One in September 2008.
Where can I find more information about the International Festival of Glass as mentioned on Woman's Hour on 14 August?
The International Festival of Glass is taking place in Stourbridge, West Midlands over August Bank Holiday weekend, 22-25 August 2008. Further information is available on the Woman's Hour website.
Is Jonas Armstrong leaving Robin Hood?
Yes, Jonas will be leaving the programme at the end of the third series which will be transmitted on BBC One in 2009. More information is available on the Press Office website.
Why is the BBC changing from 0870 numbers?
With the changing telecoms market and a greater variety of charging frameworks it became clear that 0870 charges were unclear and no longer work well for audiences. From the summer of 2008 the BBC is therefore gradually switching to the new 0370 number range created by Ofcom, the telecoms regulator.
0370 calls cost no more than 01 and 02 geographic landline numbers and are included in discount packages for both fixed-line and mobile phones. This enables viewers and listeners to call the BBC at the lowest cost to callers. The BBC has taken time to plan for the switchover of up to 80 different numbers to be as smooth as possible and also at the lowest cost to the licence fee payer.
0870 numbers were introduced in 1998 so that everyone could call the BBC for the same cost, replacing a system where the cost of calling BBC centres depended on where you live. Local radio 0845 numbers with the cheaper 'local-rate' charge are not affected by the change although they will be considered when Ofcom reviews 0845 numbers in the future. There is also no change to our use of other numbers such as 01/02 for individual premises and freephone numbers (0800 and 0500). TV Licensing numbers are also unaffected.
When will the BBC screen series three of Heroes?
Heroes 3 will be shown on BBC Two in the autumn. For more information about BBC Two's autumn highlights please see the Press Office website.
Will there be another series of Cranford?
No, but there will be a two-part Christmas special on BBC One in 2009. More information is available on the Press Office website.
What is the name of the book about England that Sarah Kennedy often refers to on her Radio 2 programme?
The book is I Never Knew That About England by Christopher Winn, published by Ebury Press. He has written similar books about Scotland, Ireland, Wales and London.
How do I contact a programme directly?
- Use our A-Z list or BBC Search to see if the programme has a website.
- If so, use the site's Contact Us link to contact the team.
- If the programme does not have a website, use this email form.
Why did you cancel or move a programme?
We must sometimes alter our schedules to react to news or unpredictable changes to live coverage. This only happens occasionally and we apologise for the inevitable disruption to planned programmes.
We realise this is annoying but we can do little about it. When it does happen we will inform you as soon as possible using on-air announcements, digital text and Ceefax.
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