Complain about mis-sold PPI, urges ombudsman
The banking industry has abandoned a legal fight over the mis-selling of payment protection insurance (PPI).
The British Bankers' Association, which fought the case, said it would not appeal after losing a court challenge against new rules on mis-selling.
Barclays Bank said it had set aside £1bn to pay compensation, HSBC £269m, while RBS said it too would not contest the court ruling.
Natalie Ceeney is chief financial ombudsman and she urged people who believed they had been mis-sold PPI to complain.
09 May 2011
- From the section Business