RBS branch
Media playback is unsupported on your device
Video

RBS asks Clifford Chance to probe small firm allegations

RBS has asked law firm Clifford Chance to investigate claims it forced firms to close so it could make a profit.

Two reports published on Monday criticised the bank for its treatment of small firms, claims which Chancellor George Osborne described as "shocking".

BBC business correspondent Emma Simpson reports.

Go to next video: RBS 'put good firms into default'