Co-op launches poll after it 'lost its way'
The Co-operative Group has launched a national survey on its future strategy after admitting it "lost its way" with customers.
The group is seeking to move on from a dismal 2013 following financial woes at its banking arm and the scandal involving its former bank chairman Paul Flowers.
Speaking to BBC Breakfast the group's chief executive Euan Sutherland admitted last year's headlines had been shocking for the business.
17 Feb 2014