Jeanette Shipp in her living room
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Flood victim fears no insurance pay out

BBC News visits the flood-damaged house of a woman who says her insurer will not pay out as she is near a river.

BBC News has heard the story of a woman who says her insurer will not cover the damage caused by flood water because her house is near a river.

Jeanette Shipp from Fetcham, in Surrey said she was "horrified" after paying her premiums for years.

She showed the BBC's Simon Gompertz the extent of the damage in her home, and said the cost of repairing the building alone would be up to £40,000.