Media playback is unsupported on your device

Gatwick Airport to bring in more baggage handlers

Gatwick Airport is to bring in up to 45 of its own staff to help with luggage handling to ensure there is no repeat of last weekend's delays.

Then, some passengers had to fly without bags, and people arriving at the airport, London's second-largest, had to wait hours for their luggage.

Gatwick says baggage handlers Swissport had failed to meet service levels.

BBC Transport Correspondent Richard Westcott reports.

Go to next video: More handlers to tackle Gatwick bags