RBS fined for 'serious failings' in its mortgage advice
Royal Bank of Scotland has been fined £14.5m for failing to ensure customers were given proper advice about their mortgages.
The City watchdog, the Financial Conduct Authority, says the bank - which is largely owned by the taxpayer - did not fully consider people's budgets, and did not advise them on a suitable mortgage term.
Emma Simpson reports.
27 Aug 2014
- From the section Business