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Yodel backlog delays Christmas parcel deliveries

The courier firm, Yodel, has stopped collecting parcels from retailers as it struggles to deliver the huge jump in online orders following the so-called Black Friday sales.

The company says some customers will face delays of up to 72 hours as it works to clear the backlog.

Yodel describes itself as the leading delivery company in the UK.

Business presenter Ben Thompson spoke to Breakfast's Charlie Stayt and Naga Munchetty about the delays.

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