Kaylee Abbott puts credit on her pre-payment meter
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Pre-pay meter installation to be investigated by Ofgem

More than half a million pre-payment energy meters have been forcibly installed in people's homes over the last six years, according to figures obtained by BBC Radio 5 live.

The energy watchdog Ofgem has said it will investigate the practice, saying it should only be used as a last resort.

Energy suppliers can gain a court order to install a pre-pay meter when customers run up debt.

Nina Warhurst reports.

  • 26 May 2015
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