Sandra Lamb
Media playback is unsupported on your device

My father was let down by care system, says daughter

The quality of services provided to people across the health and care sectors in England is beginning to suffer, according to the regulator.

The Care Quality Commission's (CQC) warning comes after it looked at data from more than 13,000 inspections.

Sandra Lamb told the BBC that her father Eddie, a war hero, was denied dignity and respect in the days before his death.

  • 23 Nov 2012
  • From the section Health
Go to next video: Care failings are 'unacceptable'