'My carers don't have enough time'
People being cared for at home in England are failing to receive the required quality and safety standards from a quarter of the agencies providing the service, according to the Care Quality Commission (CQC).
Inspections found that many people had delayed or cancelled visits or carers did not stay long enough.
David, who relies on the services of home carers, told Today programme presenter Evan Davis: "the carers are not given sufficient time in order to do the job."
He described the situation as "totally not acceptable".
Chief executive of the CQC David Behan, said that the tough economic climate is not an excuse for poor levels of care.
It is the agencies that are meeting standards that exposes other agencies that fall below the accepted level of care, he explained.
First broadcast on BBC Radio 4's Today Programme on Wednesday 13 February 2013.
13 Feb 2013
- From the section Health