Professor John Campbell
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Private GP out-of-hours services perform worse than NHS equivalents

Patients who use commercially run out-of-hours GP services in England have reported poorer care compared with those who contact not-for-profit or NHS providers.

The research, published in the British Medical Journal, used data from the official GP patient survey to score three types of providers out of 100.

On speed, confidence and overall experience, scores from patients seen by commercial providers were lower.

Professor John Campbell from the University of Exeter Medical School told BBC News: "Whether there is much profit to be made without compromising patient care is something politicians have to address".

  • 01 May 2015
  • From the section Health
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