'Look online' before ringing GP
Media playback is unsupported on your device
Video

'Look online' before ringing GP

Chair of the Royal College of GPs Professor Helen Stokes-Lampard tells Radio 4's the World at One that if 5% of people paused before picking up the phone, it could free up 50,000 appointments.

This comes after the Royal College says the public should take three steps to try to solve a health problem before seeing their GP: either sort it themselves, see a pharmacist or use a reputable online source of information.

  • 29 Dec 2017
  • From the section Health
Go to next video: App lets parents check online habits