Instant messages could replace texts, report suggests
Text messaging could soon be replaced by instant messaging, a report suggests.
According to Deloitte's technology predictions report, 145bn texts were sent in 2013 in the UK, 7bn less than in 2012.
In contrast, 160bn instant messages were sent on services such as Facebook, WhatsApp and Snapchat.
Futurologist Dr Ian Pearson told BBC Radio 5 live's Drive: "It's easier to send pictures and videos and other sorts of media... so it's reasonable that people are moving away from mobile phone texting."
14 Jan 2014
- From the section Technology