A large crowd
Media playback is unsupported on your device
Video

Warnings over online shopping for Christmas

The consumer group Which? says internet Christmas shoppers need to guard against goods arriving too late or in poor condition.

The group found a high proportion of gifts bought over the internet are either not be delivered on time or may have some sort of defect.

Simon Gompertz reports.

  • 17 Nov 2010
  • From the section UK
Go to next video: UK online economy 'worth billions'