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Postmistress lends own money after Internet connection fails

A village post office could not pay pensions or benefits for 11 days over Christmas after its broadband connection was cut off.

Sub-postmistress Wendy Telfer offered to lend her own money to any "really desperate" customers of the branch in Bellingham, Northumberland. Two customers took up her offer.

BT is investigating what happened and why the reconnection was delayed.

Clare Burton reports.

  • 30 Dec 2012
  • From the section UK
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