Lloyds bank fined £4.3m over PPI compensation delay
Lloyds Banking Group has been fined £4.3m for delaying compensation to customers who were mis-sold Payment Protection Insurance (PPI).
The Financial Services Authority was scathing in its criticism of Lloyds, which made up to 140,000 of its customers wait more than a month for their money, as Simon Gompertz explains.
19 Feb 2013
- From the section UK