Lynn and Christopher Booty
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Airline asks couple to pay £825 for spelling mistake

A British couple were asked to pay an extra £825 for a plane ticket to Australia after they made a spelling mistake on their booking.

Lynn and Christopher Booty missed out a letter when inputting their names on a travel website.

Although Emirates policy is to charge £25 for a name change once a ticket is issued, this turned out to be a more expensive mistake as Simon Calder reports.

Watch Fast Track on the BBC World News channel on Saturdays at 03:30, 13:30 and 18:30 GMT or Sundays at 06:30 GMT.

  • 23 Feb 2013
  • From the section UK