Ron Beswick
Media playback is unsupported on your device
Video

Universal Credit recipient: 'Process is making me ill'

The implementation of the government's flagship welfare reform has been "extraordinarily poor", MPs have said.

The Commons Public Accounts Committee said the roll out of the Universal Credit system had been beset with problems, and faced considerable challenges.

Ron Beswick is one of the few people currently in receipt of the payment and says accessing his benefits has been a stressful process.

  • 07 Nov 2013
  • From the section UK
Go to next video: Universal Credit reform criticised