Alison Baptiste and the BBC's Charlie Stayt
Media playback is unsupported on your device

Environment Agency: 'It is understandable people are angry'

Tens of thousands of homes are without power and commuters are facing major travel disruption after hurricane-force winds battered the UK.

Severe flood warnings remain for Berkshire, Surrey and Somerset - all already hit by severe flooding.

Speaking to the BBC's Charlie Stayt in Staines-upon-Thames, Alison Baptiste from the Environment Agency said she understood people's anger and upset, but insisted staff were working ''around the clock''.

  • 13 Feb 2014
  • From the section UK
Go to next video: Homes without power after UK storms