Media playback is unsupported on your device

Nuisance calls: Stricter rules wanted by ministers

Companies that plague members of the public with unwanted calls could face bigger fines under new government plans.

Ministers also want to make penalties easier to impose. Currently firms can only be punished if "substantial damage" is caused to householders.

Ben Moore reports.

  • 30 Mar 2014
Go to next video: How to crack down on nuisance calls