Ambulance
Media playback is unsupported on your device
Video

West Midlands Ambulance Service reveals 'inappropriate' calls

Recordings of "inappropriate" 999 calls have been released by West Midlands Ambulance Service.

They include a drunken request for a lift and calls about pet injuries.

The ambulance service said dealing with such calls delayed operators in responding to genuine life-threatening emergencies.

Jenny Cock, in charge of the 999 call centre in Brierley Hill, said the service received up to 3,000 emergency calls a day.

These are expected to rise over Christmas and peak on New Year's Eve.

  • 05 Dec 2014
  • From the section England