Parents trying for refund after Essex day out disappoints
Angry parents are demanding a refund after children's festival "Kidz Fest" in Essex did not live up to their expectations.
Caroline took her family there and told PM's Eddie Mair it was meant to be a happy day but "descended into chaos".
Criminal barrister Andrew Taylor said parents could complain to their local authority's Trading Standards and the organisers could be sent to prison if a court finds the advert was untruthful and has deceived people.
The BBC has tried repeatedly to contact the organiser but he would not respond to our questions.
08 Aug 2016
- From the section England