Call for Thameslink to compensate delayed commuters
Commuters have been offered two days free travel after train operator Govia Thameslink Railway apologised for delayed and cancelled trains - but a transport watchdog has said it is not enough.
The company, which took over the service in September, said more than 21% of their trains were delayed between November and December.
London TravelWatch said a "significant gesture" was needed to regain commuters' trust.
BBC London's Yvonne Hall spoke to Dyan Crowther from Govia Thameslink Railway, and Janet Cooke from the transport watchdog London TravelWatch.
23 Dec 2014
- From the section London