Commuters on a Thameslink train
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Call for Thameslink to compensate delayed commuters

Commuters have been offered two days free travel after train operator Govia Thameslink Railway apologised for delayed and cancelled trains - but a transport watchdog has said it is not enough.

The company, which took over the service in September, said more than 21% of their trains were delayed between November and December.

London TravelWatch said a "significant gesture" was needed to regain commuters' trust.

BBC London's Yvonne Hall spoke to Dyan Crowther from Govia Thameslink Railway, and Janet Cooke from the transport watchdog London TravelWatch.

  • 23 Dec 2014
  • From the section London
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