Universal Credit: Welfare claimant criticises new benefits system
A man who appeared in a promotional film for the government's new Universal Credit benefit has told BBC Inside Out North West the system is riddled with computer problems and could make people destitute.
The payment replaces six different benefits - including housing benefit, job seekers' allowance and tax credits - and is currently available in nearly 100 job centres.
Daniel Pacey's criticisms come as the government announced it is introducing the Universal Credit to 150 additional job centres around the country.
Jayne McCubbin reports.
16 Feb 2015