Kieran Downey said the trust had been shocked by the allegations
Media playback is unsupported on your device
Video

Ralph's Close abuse: Health trust apologises to families

The Western Health Trust has apologised to the families of 11 vulnerable adults after an investigation confirmed allegations of abuse.

The abuse happened at the Ralph's Close residential home in Londonderry.

BBC News NI's Health Correspondent Marie-Louise Connolly reports.