Rachel Cray from the Consumer Council said she hopes banks should work together to improve services for their customers
Media playback is unsupported on your device

NI bank branch closures 'showed little customer concern'

Northern Ireland's banks have shown "relatively little concern" for their customers when closing branches, a committee of MPs has concluded.

The NI Affairs Committee has been examining the local banking system.

The committee said that despite greater transparency from the banks, it was still not possible to identify exactly how much new money they were lending.

BBC News NI Economics and Business Editor John Campbell reports.