Esther Rant
Media playback is unsupported on your device
Video

That's Life's Esther Rantzen on how the British complain

The government is consulting on how to make it easier to make a fuss, but are British people getting better at complaining or do they suffer in silence?

Giles Dilnot sought advice from the broadcaster and campaigner Esther Rantzen and Ben Page from Ipsos MORI on how to make your complaint matter.

BBC Complaints site

More from the DAILY POLITICS

Twitter with the DAILY POLITICS