Supermarket introduces 'relaxed' lane
A supermarket in Moray has introduced a "relaxed" lane aimed at making life at the checkout less stressful for some of its more vulnerable customers.
Checkout staff at Tesco in Forres have been trained to identify any special needs of customers and operate at a speed that suits them.
Tesco has developed the scheme with Alzheimer Scotland.
18 Jan 2017
- From the section Scotland