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Wales floods: Insurance claim tips for flood victims

As flood victims begin counting the cost of the weekend's floods in Ceredigion and Gwynedd, BBC Wales spoke to community flood consultant Mary Dhonau and Andy Francis from Mid and West Wales Fire and Rescue Service.

Mr Francis explained the role of the emergency services over the weekend.

Ms Dhonau, a victim of flooding herself in the past, told Bethan Rhys Roberts what steps flood victims should take now which claiming on their insurance.

Flooding clean up is continuing

  • 11 Jun 2012
  • From the section Wales