Graphic image of call centres and sales items
Media playback is unsupported on your device

Jobs warning over call centre holiday pay ruling

The body that represents call centres in Wales is warning that jobs and businesses could be put at risk after a European court ruling on pay.

The Welsh Contact Centre Forum was reacting to the decision by judges that commission has to be paid to sales workers when they are on holiday.

Business correspondent Brian Meechan reports.

  • 29 May 2014
  • From the section Wales
Go to next video: Call centre £290,000 grant defended