Bethan Evans of Reach
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Elderly people in Powys harmed by home care firm, report finds

A home care firm was responsible for the neglect and harm of vulnerable and elderly people in Powys, a report by a watchdog has found.

Failures in the service by Reach, which took over the contract in April, led to some people being admitted to hospital.

Reach, which no longer has the contract, apologised and said it had struggled with staffing "challenges".

India Pollock reports.

  • 09 Oct 2014
  • From the section Wales