Powys care case study: OAP's home help plan struggle
The reorganisation of home care in Powys has gone so badly that it has created problems rather than solved them, the leader of the Welsh Liberal Democrats has said.
One of four companies chosen to deliver care later withdrew from the contract ahead of a report which found it had breached 14 care regulations.
Kirsty Williams AM said Powys council was responsible for the problems.
But the council said issues in pockets of the county had been addressed and it is confident that the benefits will ultimately outweigh the failures during the period of change.
Heidi Rhiann's mother Sheila Davies, from Welshpool, fell in September, dislocating her shoulder and breaking her hip, hand and foot.
But she still has the old care plan she had before her accident, despite a change in her needs.
Mrs Davies's care is now being supplied by another agency and she is happy with the service she receives.
But her daughter said the plan should have adapted as soon as her mother struggled to wash and shower by herself.
10 Dec 2014
- From the section Wales