Sir Philip Hampton
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RBS small firms allegations 'serious', says chairman

The Chairman of Royal Bank of Scotland has said he takes claims that the bank forced some small firms to close so it could make a profit "extremely seriously".

Sir Philip Hampton admitted the bank had been "too heavy " with some customers - but said allegations of wrong doing must be properly investigated before any action is taken.

He told the BBC: "At the moment all we have is some unsubstantiated anecdotal allegations... we need to get to the bottom of this."

  • 27 Nov 2013
  • From the section Europe
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