Call for quicker insurance claim settlements


When homeowners suffer flooding, a huge clean-up and insurance claims follow.

The Financial Ombudsman Service is warning the companies that pay out to make sure they deal with claims quickly after an increase in the number of complaints.

Catherine Burns reports.

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.