Comet gift vouchers are suspended

Comet customer: "It looks like a plague of locusts have been inside [the store] and cleaned the place out"

Related Stories

The administrators of the electrical retailer Comet have suspended the use of gift vouchers at the stores.

The shops have been open as usual over the weekend since administrators were called in on Friday.

The Comet website has returned in a slimmed down form, confirming store locations and answering questions about the administration.

There has been no sign of heavy discounting so far, but the website said a sale would be starting soon.

On the question of gift vouchers, it said: "The administrators are currently considering the position in relation to gift cards and gift vouchers and at this stage they cannot be used to pay for items.

"The administrators are reviewing this position urgently."

Holders of gift vouchers would usually be considered as low priority creditors to a retailer going into administration, and would be unlikely to be able to use their vouchers.

The exception is when a chain is sold to new owners, who might decide to accept them as an act of goodwill to prevent the brand they have bought being tarnished.

The new website explained on its front page that administrators from Deloitte had been appointed.

Its question and answer section said that people who were waiting for items to be delivered that they had paid for would only be receiving those items if they were already in stock at a delivery centre.

"Where the item for an existing order is not currently in stock, this delivery cannot now be made," it said.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

More Business stories

RSS

Features & Analysis

Elsewhere on the BBC

  • GeoguessrWhere in the world?

    Think you’re a geography expert? Test your knowledge with BBC Travel’s Geoguessr

Programmes

  • Ebola patients in Sierra LeoneHARDtalk Watch

    Dr Geraldine O'Hara recalls the horrors of working on the Ebola frontline in Sierra Leone

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.