Thames Water price rise bid criticised by consumer body
12 August 2013 Last updated at 19:29 BST
Britain's biggest water company, Thames Water, says it wants to increase every household bill by £29 to cover what it says are unexpected extra costs.
The company, which has 14 million customers, is asking permission from the water regulator, Ofwat, to charge more in order to pay for maintenance work, and costs associated with a major new sewer, the Thames tideway tunnel.
John Moylan reports.