More energy price rises expected in UK
11 October 2013 Last updated at 07:08 BST
Consumer groups are warning that the UK's other energy suppliers are likely to raise their prices following the announcement by SSE of an 8.2% increase in bills.
The higher prices have re-ignited the political row over the cost of gas and electricity, with Labour calling the increase a 'scandal'. The government says it is considering easing green taxes on smaller energy companies to help them compete.
Chris Mason meets the homeowners already worried about winter.