Media playback is unsupported on your device

When should passengers on delayed flights be compensated?

5 February 2014 Last updated at 12:13 GMT

The European Parliament will vote on a package of measures on Wednesday to clarify passengers' rights when flying.

The bill includes the right for passengers to disembark planes stuck on the tarmac after two hours, and compensation if their short haul flight is delayed by three hours or more.

David Henderson from the Association of European Airlines told BBC World there needed to be clarification of what constituted "extraordinary circumstances" - when an airline is not deemed liable for disruption.

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.