Jeremy Hunt warns NHS trusts over 'defensive culture'

  • 16 February 2013
  • From the section Health
Gary Walker
Image caption Gary Walker broke an NHS gagging clause when he spoke to the BBC

Health Secretary Jeremy Hunt has warned NHS bosses against allowing a culture that is "legalistic and defensive" in dealing with staff who raise concerns over patient care.

In a letter to all English NHS trusts, Mr Hunt highlighted fears that "gagging" clauses were being used to "frustrate" such whistleblowing.

A climate of "openness and transparency" is essential, he said.

It comes after one former NHS trust boss broke a gag to talk to the BBC.

Gary Walker, former chief executive of United Lincolnshire Hospitals Trust (ULHT), said he had been forced out of his job and gagged from speaking out about his concerns over patient safety.

'Positive move'

In his letter, Mr Hunt called for the NHS to "recognise and celebrate" staff who had "the courage and professional integrity to raise concerns over care".

The health secretary insisted that "fostering a culture of openness and transparency" was essential in creating a climate "where it is easy for staff, present and former, to come forward with any concerns they have relating to patient safety".

Mr Hunt also warned NHS bosses against the "institutional self-defence that prevents honest acknowledgement of failure".

"I would ask you to pay very serious heed to the warning from Mid Staffordshire that a culture which is legalistic and defensive in responding to reasonable challenges and concerns can all too easily permit the persistence of poor and unacceptable care," he said.

Mr Walker, who was sacked in 2010 for gross professional misconduct for allegedly swearing in a meeting, told the BBC he had no choice but to sign an agreement linked to a confidentiality clause in April 2011.

He said he was gagged by the NHS from speaking out about his dismissal and his concerns over the quality of care at the trust.

After breaking the order, lawyers for the trust then warned him he would have to repay £500,000.

Speaking to BBC Radio 4's Today programme on Saturday, Mr Walker applauded Mr Hunt for "clearly taking a personal interest" in his case and the issue of gagging orders.

"I think that's a very positive move."

"I don't think it's simply about the Lincolnshire Trust," he added, calling for Mr Hunt to investigate the "chain of command" that led to the gagging, which he said included the Department of Health, the East Midlands Strategic Health Authority (SHA) and the Lincolnshire Trust.

"I don't think Mr Hunt can investigate his own department so I think he should be looking for someone exceptionally independent from all of this."

'Suppressed and bullied'

BBC Radio 4 Today programme reporter Andy Hosken said Mr Hunt's letter could spell the end of the National Health Service gag if the NHS trusts' chairmen to whom he wrote actually followed the advice and guidance contained within the letter.

Media captionGary Walker: Mr Hunt should have said he would investigate the chain of command

Our correspondent said the letter was certainly a warning shot across the bows of the trusts. It appeared the use of these gagging clauses was widespread in the NHS, he added.

Meanwhile, Dr Phil Hammond, chief medical correspondent at Private Eye magazine joined calls for NHS chief executive Sir David Nicholson to stand down.

He told BBC News: "We need to change the culture, we have to change the people at the top. David Nicholson has to go and that's the one constructive thing that Jeremy Hunt could do.

"Unless you have accountability at the top, you won't get it at the bottom."

Media captionHealth Minister Lord Howe: "It is the right and the duty of any NHS employee to raise concerns"

A spokesman for the East Midlands SHA said it had always acted "appropriately and properly" in the "interest of patients".

And ULHT has said the allegations that they had tried to stifle debate about patient safety issues were "incorrect".

ULHT is one of 14 trusts in England currently being investigated for high death rates, in the wake of the Stafford hospital scandal, where hundreds are believed to have died after receiving poor care.

It emerged on Friday that police and prosecutors are now studying a damning report into failures at Stafford to see whether any criminal charges should be brought against staff.

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