NHS in England 'needs to simplify urgent care'
17 June 2013 Last updated at 07:40 BST
The Health Service in England needs to offer a much simpler system of 24-hour emergency care, according to a new report.
The review by NHS England says patients are confused about where to go when they need urgent help and the current system is unsustainable and unaffordable.
Jane Dreaper reports.