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Summary

  1. Kent Police say waiting times are currently down to 30 minutes
  2. Motorists heading to the Port of Dover are being told to expect further delays
  3. Live updates on Monday 25 July 2016

Live Reporting

All times stated are UK

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Here's our report from Dover

This is Piers Hopkirk's report from our 18:30 BST programme.

Here's Piers Hopkirk's report

Calls to increase staffing levels

Piers Hopkirk

BBC South East Today reporter

The boss of the Port of Calais says he's urging the French Government to increase their staffing levels in Dover after heightened security checks caused misery for motorists and delays of 15 hours over the weekend. 

Calls to increase staffing levels at Dover

Port of Dover 'raised concerns days ago'

A statement from the Port of Dover this afternoon says it raised concerns several days before the delays began.

It says: "We raised concerns over French manning levels with the UK Government days before the situation developed, and the Government, in turn, raised the issue with its French counterparts.

"We are determined to continue working with the UK authorities to find a way of ensuring that French border control posts are suitably staffed in future. 

This weekend's queues at the Port of Dover
BBC
This weekend's queues at the Port of Dover

"Ultimately, international border policy can only be resolved by governments, but we will do all we can alongside Government, partner organisations and ferry operators to develop a long term solution that will ensure trade and tourist traffic remains fluid through this crucial European gateway.

"The Port of Dover would like to thank all those organisations which, alongside Port staff, worked round the clock to tackle the weekend’s queues and ensure public welfare."

We speak to people who helped motorists over the weekend

We'll have more interviews, reaction and analysis on BBC South East Today at 18:30 BST on BBC One.

Talking to @RaviSinghKA of @Khalsa_Aid about supplying water to those stuck in #Dover queues. @bbcsoutheast 6.30

Talking to @RaviSinghKA of @Khalsa_Aid about supplying water to those stuck in #Dover queues. @bbcsoutheast 6.30

P&O Ferries says Dover delays 'must never happen again'

The delays experienced by motorists going to Dover "must never be allowed to happen again", P&O Ferries has said.  

You can read the full story here.

Cars queuing to get to Dover port
BBC
Police have warned that there could be some delays for weeks

'Takings down 55% this weekend'

Charlie Rose

BBC South East Today

I've been speaking to businesses in Dover this afternoon.

Charlie Rose reported from Dover on this weekend's problems

Freight Transport Association describes queues as "unforgiveable"

The congestion has barely ended, but the Freight Transport Association (FTA) is already calling for measures to prevent it from happening again.

The FTA says it's "unforgiveable" that the French border force was under-resourced, and also wants Highways England to consider whether the proposed lorry park in Stanford could also be used for cars if a similar situation occurs in the future.

Cars queuing to get into Dover Port
BBC
Motorists faced huge queues over the weekend

Natalie Chapman, FTA Head of Policy for the South East, said: "Dover is vital to the UK economy with up to £120 billion worth of trade going through the Port every year.

"There must be better processes put in place at the Port with extra personnel drafted in at peak times - otherwise there is a risk that Operation Stack may be introduced and we cannot have a repeat performance of last year."

'Mile upon mile of cars and lorries, babies trying to be consoled'

The problems at Dover were the main topic on Julia George's mid-morning phone-in on BBC Radio Kent.

Callers to BBC Radio Kent's Mid Morning show

The latest travel information

BBC Travel

The roads are running smoothly at the moment. For the latest information visit the BBC Travel website here.

Traffic map
BBC

Dover chaos was 'a complete fiasco'

Stuart Maisner

Dover MP Charlie Elphicke has warned there may be a summer of traffic chaos in East Kent if action is not taken.

Dover chaos was 'a complete fiasco'

Stuck in traffic for 18 hours

A family was stuck in the car at the border for so long that they had to cook food in the back seat.

Amy Capron spoke to the BBC about the hours she was spent trapped in the car. 

Mum who was stuck at Dover explains what happened

What do you think?

Who do you hold responsible for the travel chaos in Dover over the weekend? 

We want to hear your thoughts. You can email us, tweet us or leave a message on our Facebook page. 

Cars queuing at Dover port
BBC
There were lengthy waits at the port with many people stranded overnight and huge numbers stuck in traffic

Huge queues in East Kent.... one year ago!

There were long delays for motorists in East Kent trying to cross the Channel. Sound familiar? That was the top story exactly one year ago...due to Operation Stack. Here's our #onthisday in Kent. 

Huge queues in East Kent...one year ago.

Dover chaos 'a wake-up call'

Stuart Maisner

Transport analyst Chris Tarry says lessons need to be learned after the chaos at Dover over the weekend.

Dover chaos was "a wake-up call"

Heathrow border force problems affect Dover

Bob Dale

Prior to the problems at Dover over the weekend, the BBC discovered border force staff have been pulled off duty from the port to help reduce the passport queues at Heathrow.

Targets for dealing with non-EU arrivals at the airport have been routinely missed since May

This Border Force official, says the whole system's not working. His words are spoken by a BBC staff member.

Border Force staff allocation controversy

Ferry firm 'did everything it could to keep passengers moving'

Helen Deeble, chief executive of P&O Ferries, has apologised to customers but insisted the lack of border control staff was the "primary cause" of the congestion. 

She said: "The scenes which we saw at the weekend at the Port of Dover, with holidaymakers delayed for completely unacceptable lengths of time, must never be allowed to happen again.

Cars queuing at the Port of Dover
Simon Barnes
On Saturday night, queues extended out of the port, into Dover, and onto the motorway network

"Increased security checks at the border are completely understandable but the French authorities must provide adequate numbers of staff to ensure that these checks can be processed quickly and efficiently. 

"The failure to do so at the weekend was the primary cause of the delays." 

'No traffic queues'

BBC cameraman Tony Dolce has tweeted these pics:

View more on twitter

You've been having your say on Twitter

And you're not impressed with what you've been hearing today.

another reason not to go to France- its almost as if they don't want us #Brexit #Dover #doverdelays twitter.com/bbcsoutheast/s…

French this is better than one of their famous Strikes right at the heart of our holiday season twitter.com/bbcsoutheast/s…

Calais Prefecture: 'Border controls intensified'

The Calais local government said "maximum numbers of border police" had been deployed.

Given the European context and the prolonged state of emergency in France, border controls have been intensified. Maximum numbers of border police have been deployed to do these checks."

Calais Prefecture

Queues ease but delays 'could last for weeks'

Delays for motorists going to Dover have eased but some disruption could last for weeks, police have warned.  

You can read our latest BBC News story here

Cars queuing to get to Dover port
BBC
Highways England has advised motorists to prepare themselves for delays

'Delays are unacceptable'

Stuart Maisner

The chief executive of the Port of Calais has described the 15-hour wait of some motorists heading to the port of Dover at the weekend as "unacceptable".

Port of Calais boss says delays are unacceptable

'Criminals will use chaos at the border'

Stuart Maisner

Dover MP Charlie Elphicke has expressed his concerns about how the number of illegal immigrants trying to get into the UK could increase if the chaos at Dover continues. 

MP's concerns about chaos at Dover

'Check in open'

P&O Ferries said its midday crossing is expected to depart on time.

Buffer zone in Dover is clear yet you may experience some queuing prior to check-in. We are trying to clear the queues & get you on your way

The 12:35 Calais to Dover is expected to sail on time. Check in is open

Latest report on Dover

Charlie Rose

BBC South East Today

Here's my latest report on how the roads running into the Port of Dover are looking.

Charlie Rose is reporting live from Dover

Delays 'unacceptable'

Today Programme

BBC Radio 4

The chief executive of the Port of Calais, Jean-Marc Puissesseau, has described as "unacceptable" the 15-hour delays faced by some motorists heading to the Port of Dover at the weekend.

Mr Puissesseau told Radio 4's Today programme that he'd be contacting the French Home Office in Paris to urge them to increase staffing levels. 

Highways England: 'We've been working hard'

Stuart Maisner

Simon Jones from Highways England said the agency had been "working hard" to alleviate the problems.

Highways England on Dover chaos

Roads 'free flow'

P&O Ferries are reporting the roads are running smoothly into the Port of Dover.

Dover: Roads on approach to Dover are currently free flow with minimal queuing yet you may experience a delay due to road works on A20 Dover

The latest on the situation in Dover

Charlie Rose

BBC South East Today

I'm at Dover keeping an eye on how things are progressing. Here's my latest report.

Charlie Rose is live in Dover for BBC South East Today

How are the road's looking this morning?

BBC Travel

The roads are running smoothly at the moment. For the latest information visit the BBC Travel website here

Traffic map
BBC

Charlie Elphicke MP: 'Government needs to take control'

The Dover and Deal MP has spoken strongly of the government's need to "take control" of the situation at Dover.

Charlie Elphicke gives his reaction to the delays

Good morning from Kent Live

Stuart Maisner

Welcome to another working week.

We'll be here till 17:00 BST keeping a close eye on the delays at Dover, while still bringing you news, travel and weather from around Kent.

Don't forget if you do see something we should be covering, you tweetemail or send us a message on Facebook or Instagram and we'll be sure to look into it.

Michelle McLemon sent us this picture of her twins on Sandown Beach in Deal - it's our #photooftheday.

children on Sandown Beach in Deal
Michelle McLemon
Sandown Beach, in Deal