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Summary

  1. Updates on Tuesday 25 July 2017

Live Reporting

All times stated are UK

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That's it for Tuesday

Bob Dale

BBC Live reporter

That's it for us for today, thanks for spending time with us.

We'll be back bright and early at 06:00 BST tomorrow, staying with you all the way through to 22:00 BST, with all the latest news, sport, weather and travel.

You can get in touch on Twitter, on Facebook or by sending us an email.

Teenager's hope for tumour treatment

The family and friends of a Kent teenager are trying to raise £120,000 so she can have experimental treatment for a rare brain tumour.

'I just had total meltdown'

Bob Dale

BBC Live reporter

A hospital has apologised over a series of cancelled operations which have left a woman bedridden.

Umbrellas needed tomorrow

Rachel Mackley

Weather Presenter, BBC South East

Don't be fooled by any early sunshine.

Here's my forecast.

Portsmouth student wins award for teddy bear refugee animation
An animation depicting refugees as teddy bears created by a Portsmouth university student has won an award.

School exclusions in Medway among highest in England

The number of school exclusions in England is at its highest level since 2009, with Medway making the top 10.

Rat infestation leads to heavy fine

Bob Dale

BBC Live reporter

The Kent brewery Shepherd Neame has been fined £160,000, after rats infested the kitchen of one of its hotels.

Environmental health officers from Tunbridge Wells Borough Council visited the Royal Wells Hotel several times, following complaints.

Dead rat
Tunbridge Wells Borough Council

Shepherd Neame closed the kitchens voluntarily.

The council's investigation found the hotel failed to act on advice given by its pest control agency.

Dead rat
Tunbridge Wells Borough Council

Shepherd Neame pleaded guilty to four charges of food hygiene offences and was also ordered to pay £9,988 in costs.

rat droppings on a food container
Tunbridge Wells Borough Council
Rat droppings on a food container

The company says it's carried out a thorough review of its systems and the hotel now has a new management team.

grease on a warming cupboard
Tunbridge Wells Borough Council
Grease on a warming cupboard

This disregard for even the most basic standards of hygiene and food safety put people's health at risk. Whilst I acknowledge their apology, I think it entirely reasonable that the owners should be held to account and fined."

Dr Ronen BasuCabinet member with responsibility for Sustainability, Tunbridge Wells Borough Council
edge of drain gully
Tunbridge Wells Borough Council
Edge of drain gully

We wholly accept today's ruling. This incident should not have happened and we have done everything within our power to ensure it will not happen again."

SpokesmanShepherd Neame Ltd
drain at the Royal Wells Hotel
Tunbridge Wells Borough Council
Drain at the Royal Wells Hotel

Loud and proud

John Young

Reporter, BBC South East Today

Here's Brighton Gay Men's Chorus celebrating half a century since a very significant change to the law.

'He'd been shot seven times... four pellets remain in his skull'

The animals killed or maimed by the irresponsible use of airguns, with the South East one of the worst areas of the country for attacks

Severe disruption: M25 Kent clockwise

BBC News Travel

M25 Kent clockwise severe disruption, at J3 for M20.

M25 Kent - M25 lane closed on exit slip road clockwise at J3, M20 (Swanley Interchange), because of a broken down car. Traffic is coping well.

To report traffic and travel incidents dial 0330 123 0184 at any time

Car fire on M25

There is severe disruption on the anti-clockwise carriageway of the M25 between junctions three and two.

Three lanes are closed due to a car fire.

View more on twitter

Severe disruption: M25 Kent anti-clockwise

BBC News Travel

M25 Kent anti-clockwise severe disruption, between J3 for M20 and J2 for A2.

M25 Kent - Queuing traffic on M25 anticlockwise between J3, M20 (Swanley Interchange) and J2, A2 (Darenth Interchange), because of an earlier car fire. All lanes have been re-opened. Travel time is 20 to 25 minutes.

To report traffic and travel incidents dial 0330 123 0184 at any time

A week of festivities in Ramsgate

Stuart Maisner

BBC Live reporter

The Ramsgate Festival has been launched - a week of music, art and cultural events in Thanet.

'Wait till she shows you how she can bat'

Bob Dale

BBC Live reporter

From being the only girl in a boys team in Sandwich, to being Player of the Tournament in England's World Cup winning side, opening bat Tammy Beaumont is putting women's cricket on the map.

People smuggling by air and water

Colin Campbell

Special Correspondent, BBC South East

Migrants trying to cross the Channel are using increasingly sophisticated and desperate methods, with attempts foiled in the air and on the water this week.

£500k in cash seized at Channel Tunnel

Money totalling £500,000 seized from a van
Kent Police

An investigation has been launched after cash believed to total about £500,000 was found in a secret compartment of a van at the Channel Tunnel.

Officers seized the money, which consisted of both Euros and pounds sterling, after searching the white Mercedes Sprinter shortly before 13:00 BST on Friday 21 July.

Two men aged 29 and 39, both from Liverpool, were arrested on suspicion of money laundering but have since been released from custody pending further enquiries.

This is a significant seizure of cash that demonstrates our determination and commitment to ensure crime does not pay. We are actively investigating the circumstances of this discovery while continuing to disrupt the ability of organised groups to profit from crime.’

Det Insp Annie ClaytonKent and Essex Serious Crime Directorate

Southern satisfaction: Travelling in the right direction?

Tom Darby

BBC Live reporter

After 15 difficult months of industrial action and the resulting bad PR, Southern's owners will no doubt be looking for a win.

Today's National Rail Passenger Survey (NRPS) results probably aren't the victory Southern's looking for - and whilst the company is keen to seize on the fact that it has seen an overall improvement in satisfaction, it's still being outperformed by all of its competitors on almost every measure of customer approval.

Although most news reports today focus on the overall satisfaction score of passengers, the survey does break results down into key areas of performance, allowing us a useful insight into what passengers are thinking about their rail services and where the problems are.

Southern train
BBC

Punctuality

At 57% Southern has the lowest levels of satisfaction by quite a long way, second from bottom is Thameslink at 65%. This won't make for happy reading as both franchises are run by the same parent company, Govia Thameslink Railway (GTR).

By comparison, the majority of train operators on this list received a satisfaction score somewhere in the 80s or above.

This does, however, represent an improvement for Southern - scoring 5% higher than it did this time last year.

The survey also measured separately how rail users felt about the way operators dealt with delays, Southern is bottom of that table too.

Satisfaction is low across all train companies on this particular issue. The results do still compare very unfavourably for Southern in spite of this: 28% of passengers were happy with how Southern deals with delays, and a further 40% said they're dissatisfied, one of the few examples on any of these tables where dissatisfaction was higher than satisfaction.

Compare that to the top performer Grand Central, which saw 81% of its customers satisfied and 6% dissatisfied.

Broken piggy bank
Getty Images

Value for money

Southern is at the bottom of this table too, but this time it has some company with two other operators sharing a satisfaction score of 38%.

Unlike the punctuality figures, when it comes to value for money passengers across the board don't seem to be too happy about what they're paying to travel.

The top performer again was Grand Central at 78%, but that's unrepresentative of most other operators' results, with most scoring somewhere in the 50s.

Overspilling bin
BBC

Cleanliness

In almost every area of this survey Southern's performance has either improved or stayed the same, with the exception of cleanliness.

The NRPS asked passengers for their thoughts on upkeep and repair of the train, cleanliness of the inside and cleanliness of the outside.

The survey shows how the most recent figures compare to the last two surveys, and from that we can see that these three measures of cleanliness were improving across Southern only to backslide in the latest results.

If you want to read more, you can find the full results of the survey here.

Sunshine before the rain

Kate Kinsella

BBC Weather

Enjoy any sunshine you can this afternoon as there's plenty of rain on the way tomorrow.

Thinking of buying a dog? Be careful who you get it from

Calls to the RSPCA complaining about unscrupulous puppy sales have risen in the South East.

Calls for boost to port security

The Road Haulage Association is calling for increased security at the Port of Calais after a lorry driver was reportedly attacked by a group of migrants attempting to hijack his van.

The Association has described the incident as "extremely disturbing".

The Home Office says it's working closely with French authorities to bolster security at both ports.

Severe accident: M2 Kent westbound

BBC News Travel

M2 Kent westbound severe accident, between J2 for A228 Strood and J3 for A229 Chatham.

M2 Kent - Stop-start traffic on M2 London-bound between J2, A228 (Strood) in Cuxton and J3, A229 (Chatham) in Kent, because of an accident earlier on. All lanes have been re-opened.

To report traffic and travel incidents dial 0330 123 0184 at any time

Rail satisfaction survey: 'We're really pleased' say Southeastern

Southeastern train
PA

Southeastern trains say they're pleased passenger satisfaction has significantly improved in the latest survey by Transport Focus.

81% of Southeastern users were satisfied with the overall service they received - but it was still the fourth lowest score across the rail network.

We’re really pleased that passenger satisfaction has significantly improved and 8 in 10 of our passengers are satisfied with our service. This a direct result of the hard work and commitment of our employees who take care of our passengers’ needs day in and day out. We have invested more in customer service training, and kept a determined focus on trains arriving at the right time. We have done this by working together with Network Rail and setting up a joint team that shares knowledge to improve performance and minimise delays.”

David StathamManaging Director, Southeastern

Police officer hurt during stop and search

Kathryn Langley

BBC Live reporter

The Terrace junction with Harmer Street
Google

A man's been arrested after a police officer was injured during a routine stop and search in Gravesend.

Kent Police officers stopped a vehicle in Harmer Street just after midnight.

It's reported the driver attempted to get away from the scene and an officer was hurt.

A 32-year-old is being questioned.

Police say road closures are in place around the scene and drivers are being asked to avoid the area.

Breaking'Significant improvement' in rail passenger satisfaction

Kathryn Langley

BBC Live reporter

Passengers on a train
PA

Satisfaction among rail passengers in the South East and London has "signifcantly improved", according to research.

A Transport Focus survey found the proportion of passengers happy with their journeys on Southern and Gatwick Express increased from 79% last year to 82% this year.

But the group said Southern, Thameslink and Southeastern were among those companies with the lowest scores across the UK rail network.

The companies with the highest overall satisfaction scores were Hull Trains (97%) and Heathrow Express (97%).

The figures for Southern in particular show a significant recovery in passengers' experience with a number of factors including the helpfulness and availability of on board staff and also of staff at the station. Southeastern also saw their overall satisfaction scores increase by 10 per cent.

Having said that, there is some way to go to reach a more acceptable position. Southern, Thameslink, Great Northern and Southeastern have the lowest scores. These green shoots are fragile and need nurturing. This recovery will be under pressure from upgrade works, industrial relationship problems and rising passenger numbers. So the industry needs to keep a relentless, ongoing focus on performance and reliability."

Anthony SmithChief Executive, Transport Focus

Rail satisfaction survey published later

Kathryn Langley

BBC Live reporter

A passenger satisfaction survey which placed Southern rail at the bottom for the past three years will be published this morning.

Southern train at a station
BBC

The National Rail Passenger Survey measures customer satisfaction, value for money and punctuality.

More than 50,000 passengers were interviewed.

Severe accident: A231 Kent both ways

BBC News Travel

A231 Kent both ways severe accident, between Dock Road and High Street.

A231 Kent - A231 Dock Road in Brompton closed and slow traffic in both directions between the Dock Road junction and the High Street junction, because of an accident.

To report traffic and travel incidents dial 0330 123 0184 at any time

Have you seen missing Emerson?

Kathryn Langley

BBC Live reporter

There's concern for 16-year-old Emerson Brito who's gone missing from Eastbourne.

Emerson Brito
Sussex Police

The teenager was last seen at his home before going to bed last Wednesday evening.

He left the house before anyone else the following morning.

Police say he may have travelled to the Tunbridge Wells area.

Severe disruption: A226 Kent both ways

BBC News Travel

A226 Kent both ways severe disruption, between Royal Pier Road and The Grove.

A226 Kent - A226 The Terrace in Gravesend closed between the Royal Pier Road junction and The Grove junction, because of a police incident.

To report traffic and travel incidents dial 0330 123 0184 at any time

75-year-old leak mystery solved

The cause of a mysterious leak at a church in Folkestone has finally been discovered.

Lauren's feet kept growing, but nobody could explain why

A doctor diagnosed Lauren with a condition that only affects about 60 people out of every million, just by looking at Facebook.

More children given emergency food last summer

Kathryn Langley

BBC Live reporter

Canned food
BBC

There was a 15% rise in the number of emergency food supplies handed to children during the summer holidays last year, according to The Trussel Trust.

The food bank charity says more than 6,500 emergency supplies were given to children in the South East in July and August, compared with just over 5,500 for the two previous months.

One or two spots of rain this morning

Kate Kinsella

BBC Weather

It's going to be warm with sunny spells later though.

Here's my latest forecast.

'The hardest thing was telling my daughter I was going to die'

Bob Dale

BBC Live reporter

A mole on an ear became a lethal cancer for this man from Kingsdown near Deal.

Now he wants his story to be a warning for others.

A chilled out Tuesday?

Will your day be as relaxing as this shot from Dean Howard near Maidstone. It's our #PhotoOfTheDay.

Fishing
Dean Howard

We'll be here until 22:00 BST with all your news, sport, travel and weather.

Is there anything you'd like to tell us about?

You can get in touch on Twitter, on Facebook or by sending us an email.