Nest - a 'crazy idea' at a crazy price?

Nest learning thermostat

What kind of business could you buy for $3.2bn - or about £2bn? Well, in the UK you could pick up the construction giant Balfour Beatty, which employs more than 10,000 people, or the only remaining High Street electronics chain Dixons, with a workforce of more than 30,000. Or, if you are Google, that is what you can pay for a tiny connected home business employing just 300 people.

Nest is certainly a clever company, founded by two former Apple executives, Tony Fadell and Matt Rogers. But its first product, a smart "learning" thermostat which allows you to control the heating from your smartphone, only went on sale two years ago and is only available in the US and Canada.

Now we've got used to crazy price tags on web start-ups - remember the $3bn Snapchat is supposed to have turned down from Facebook? But fast-growing software businesses can go global very quickly, turning huge audiences into lucrative advertising properties,

Nest, on the other hand, is a hardware business, and its struggle to adapt its thermostat for a UK launch - "be patient, it'll come," says Tony Fadell - shows that global growth poses different challenges for that kind of firm.

Yes, the Nest looks lovely, its design showing the Apple flair of its creators. And the smart energy market is poised for rapid growth, with lots of companies piling in as I wrote a couple of months ago.

But I put it to Fadell when I caught up with him on the phone last night that his thermostat was a niche product, appealing to a limited audience, and he'd struggle to justify the $3.2bn price tag: "I beg to differ," he told me. "People are buying it because of the cost savings they see." And he went on when I suggested that Google was still paying a huge multiple of Nest earnings, "our revenues might be higher than you think..."

Start Quote

Our Nest privacy policy clearly limits the use of the customer information we gather to improving Nest's products and services”

End Quote Tony Fadell

In a 10-minute chat we covered a lot of ground. Google's Sergey Brin had first been shown a prototype of the Nest in 2011, many of the firm's executives had installed it in their homes and the relationship had turned into merger talk last summer. "They've always been keen on what we were doing because they thought we had a crazy idea and they love crazy ideas," says Fadell.

I asked him what plans Google now had for new products. He said CEO Larry Page had just told a Nest staff meeting, "you guys already had a great vision. We believe in your vision of the roadmap that we've seen - just do it with all the Google resources behind you and hopefully make it happen faster."

But what about privacy? Would Nest customers be happy that Google now knew what time they were leaving their homes?

"Our Nest privacy policy clearly limits the use of the customer information we gather to improving Nest's products and services," says Fadell. "The terms of service are not going to change."

But more interestingly he went on: "Already there's all kinds of things that Apple and Google collect from your smartphone. They already know a lot more about you than we actually do."

Now Google, which is making its way into connected cars, has just bought a clutch of robotics companies and whose Glass product will deliver lots more data about its users, is entering the connected home market.

So, $3.2bn might sound a lot of money - but to the search giant which generates about $15bn in revenues every quarter it is small change. And of course, a chance to put one over on Apple, moving into a territory where the Cupertino firm must have its own ambitions by snapping up a firm founded by former executives, must have made it even more attractive.

Rory Cellan-Jones Article written by Rory Cellan-Jones Rory Cellan-Jones Technology correspondent

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  • rate this

    Comment number 70.

    Americans complain about govt. spying on them. They don't realize the biggest spy is a co. like Google. Google has been found to collect personal information without consent. But, in Google's defense, most people knowingly & at times unknowingly give their personal information to companies like Google. Google acquisition of Nest would now give it access to everything that goes on inside your house

  • rate this

    Comment number 69.

    Its a brilliant idea, change equipment that lasts 5-15 years out for equipment that will fail sooner or become obsolete. The problem with house hold goods is they can last a life time, imagine if you house light switches and plug sockets needed to be replaced every few years, the profit would be amazing.

  • rate this

    Comment number 68.

    Machines learning our behaviour? Data harvesting? Global corporations gathering and 'knowing' stuff about us?

    Our government must be frothing at the bit.

  • rate this

    Comment number 67.

    Last year I fitted a timed thermostat which has made some savings to the gas bill, now one that learns automatically I'd buy it were it a similar price £30.

  • rate this

    Comment number 66.

    I'm tired of hearing ppl bitching about privacy
    You already dont have any privacy!
    95% of FB ppl write their whole history, where they were yesterday, and what they ate, who they sleep with and more...
    You willingly give out infos and you would be outraged if companies used those?

    Yes! the DO use ur info and know what u do everyday and who u are
    u know it and i know it.

    Lets stop pretending


Comments 5 of 70


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