Campaigners warn of IT risk of benefit changes
26 March 2013 Last updated at 23:02 GMT
Benefit claimants who lack technology skills could lose out under planned changes to the benefits system, campaigners have warned.
From April, the process will begin of transferring people on benefits to the single 'universal credit' and all claimants will be required to apply online.
Ministers say the changes will simplify the welfare system.
The BBC's Home Editor Mark Easton reports from Glasgow.