Berkshire nursing home Lord Harris Court ordered to improve

A Berkshire nursing home has been ordered to make urgent improvements after inspectors found it is failing to protect people's safety and welfare.

The Care Quality Commission issued a formal warning to the Royal Masonic Benevolent Institution at Lord Harris Court in Sindlesham, Wokingham.

A report found the home failed to meet four of the seven required standards relating to staffing and patient care.

The home could face legal action if improvements are not made.

Inspectors who conducted an unannounced visit found staff were not appropriately supported to perform their roles safely and to an adequate standard.

'Utmost urgency'

Not all staff training was up-to-date and systems for professional supervision or appraisal were inadequate.

Most people received safe and appropriate care, but one person did not receive a reassessment of their needs when required.

However the home did meet standards for safeguarding people who use the service from abuse, consent to care and treatment and ensuring the premises is safe.

Ian Biggs, deputy director of CQC in the south, said: "Our inspectors will check shortly to find out if the home has complied with the warning notice.

"If we find that the home is not making the required progress we won't hesitate to use our legal powers further to protect the people who live there."

In a statement the Royal Masonic Benevolent Institution said the warning was being taken "very seriously".

It added: "The inspection report has been carefully examined to ensure that all the necessary improvements are being made so that Lord Harris Court is fully compliant by the date required.

"We are working with the utmost urgency to ensure this is achieved."

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