Birmingham & Black Country

Birmingham council sorry for tax bill postal error

Birmingham City Council has apologised for sending out council tax bills with insufficient postage for their delivery.

It said the problem affected people in the Cotteridge sorting office area.

Anyone the Post Office can confirm has paid to collect their bill will be reimbursed with £2 for their inconvenience, the council said.

An apology letter would also be sent to everyone who had been inadvertently affected by the mistake, it added.

A spokesman said: "We have contacted the Post Office urgently to make arrangements for the city council to pay the additional postage and to ensure that individual citizens are not asked to make any further payment.

"Early next week, the Royal Mail is due to supply a list of the customers who have already attended the Cotteridge sorting office and paid to collect their letter.

"Once we have received this list, we will arrange for individual letters of apology to be sent, together with a cheque for £2 which should then cover the reimbursement, together with a small amount for inconvenience (petrol to collect the letter etc)."

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