West Midlands Police ask for 'honest accounts' on video
Victims and witnesses of crime in the West Midlands are being asked to submit minute-long videos about how the officers and staff who dealt with their case performed.
West Midlands Police want people to send in their comments as part of a drive to improve their performance.
Det Ch Supt Rachel Jones said: "We're not expecting award-winning productions just short, honest accounts."
The clips will be used for feedback and general training purposes, police said.
West Midlands Police have asked people to include any reference numbers they were issued, as well as the time and place an offence took place.
People under 18 should obtain the permission of their parent or guardian, police said.
The month-long scheme is part of operation Serve and Protect, a drive by the force to improve the services it offers victims and witnesses of crime and anti-social behaviour.