Two Bristol care homes are told to improve
Two care homes for people with learning difficulties in Bristol have been told to improve standards.
A Care Quality Commission (CQC) spokesman said inspectors had visited St David's Lodge in Lodge Causeway and Hazelhurst in Filton.
The visits followed "serious concerns" raised by Bristol and South Gloucestershire councils, he said.
The spokesman said both the homes were found to be "failing to meet essential standards of quality and safety".
Unannounced visits were made to Hazelhurst, where up to 10 people stay, on 16 and 30 December last year, after the commission was "alerted of serious concerns by Bristol City Council and South Gloucestershire Council".
It was found the home was failing to meet six essential standards.
Findings detailed in a report published on Monday included that staff were not adequately trained to prevent abuse, or to respond appropriately when it is suspected.
It was also found that the home was dirty, having not had a cleaner for two years.
The report said care staff were expected to clean, which mean they could not support residents.
The report said St David's Lodge was a care home for 11 people with learning disabilities, and 10 are aged over 50.
Unannounced visits were made to St David's Lodge on 7, 8 and 30 December last year.
The report said it was failing to meet 10 standards.
Its findings included noting that "people cannot be assured that they have their privacy, dignity and independence respected".
It also found proper steps to ensure all residents were "protected against the risks of receiving care that is inappropriate or unsafe" were not taken.
The CQC spokesman said Clive and Hazel Pryce-Jones, the registered providers of both homes, were required to "take immediate action to protect residents of St David's Lodge from the cold".
At Hazelhurst, inspectors said they must take immediate action to ensure that there were enough staff.
Both homes have been in the hands of administrators since January.
The spokesman said both have stopped taking new residents and have produced plans to comply with the regulations.